PAYMENT
All major credit cards accepted.

TAXES
Sales tax will be applied to orders shipped to the state of California.

GIFT MESSAGING
If your purchase is a gift, a gift message can be added at checkout under the "Notes and Instructions" field. All pricing will be removed from the accompanying packing slip.

SHIPPING
tenoverten ships to addresses in the United States. All orders will be shipped ground using FedEx Smart Post at a flat rate of $7.95. Please note that ground shipping is complimentary on all U.S. orders over $50 (excluding taxes). Simply enter the code "FREESHIP" at checkout. Please allow 1-2 business days for your order to be processed. Orders placed after 11 PST on Fridays will not ship until the following Monday. Once we have processed your order, please allow 5-7 business days for delivery.

Please note that all online orders placed between December 23rd - January 1st will ship on January 2nd. 

RETURNS
Unused, resalable products in their original packaging may be returned for a full refund to the original form of payment within 30 days of purchase. To request an authorization code for a return, please contact us at returns@tenoverten.com. Original shipping and handling fees will not be refunded and customers are responsible for any return shipping fees. tenoverten is not responsible for reimbursement of lost packages without proof of delivery. tenoverten is unable to process exchanges; all returns and sales must be completed as separate transactions.